Welcome to ToolsBay
At ToolsBay, we provide quality tools that make your projects easier and more enjoyable.
We want you to be satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your item.
To be eligible for a return:
The item must be unused
The item must be in its original packaging
Proof of purchase is required
Non-Returnable Items
Certain items may not be eligible for return, including:
Customized products
Final sale items
Used or damaged items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact
For return requests please contact:
Email: toolsbay@toolsbay.online
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